RETAIL ASSOCIATE

Los Angeles (Downtown)

Schedule:
Sunday-Thursday: 10:30am - 5:00pm (Friday/Saturday off)
Job posting:
KINTO is a Japanese lifestyle brand. We are looking for an experienced Retail sales associate for our Los Angeles flagship store at the Row DTLA. You will report to the sales and branding team. We are looking for a passionate, resourceful individual to fill in this position.

Apply at: job@kinto-usa.com 
Responsibilities for Sales Associate:
  • Assist customers with requests in store and on the phone
  • Welcome and greet customers as they enter the store
  • Demonstrate knowledge of products and services to customers
  • Greet customers in a friendly and polite manner
  • Keep an eye on inventory levels and restock shelves as needed
  • Educate customers about current promotions and advertisements
  • Introduce visitor/ customer to the brand
  • Contribute to daily and weekly tasks
  • Maintain the store clean
  • Maintenance of the decorative plants at the store.
  • Process purchases, returns, and exchanges
  • Handle customer complaints in a calm and professional manner
  • Report anything unusual or any major incidents to management
  • Help organize back stock and perform inventory counts
  • Process newly received shipments
  • Organize and replenish front stock and help merchandise store
  • Maintain a clean and tidy work and retail space
  • Be enthusiastic and informative about all products
  • Help create a positive environment for customers to shop and buy

 Qualifications for Sales Associate

  • High school diploma or general education degree (GED) required
  • 1-2 years of sales experience or customer service experience
  • Willing to work some weekends, and some holidays
  • Excellent verbal communication skills
  • Strong orientation towards providing excellent customer service
  • Basic math skills
  • High attention to detail
  • Demonstrated selling skills
  • Ability to maintain a professional appearance
  • Previous retail, sales and/or hospitality experience a major plus
  • Computer literate; familiarity using POS systems
  • Extremely personable, positive, and approachable
  • Fantastic customer service skills
  • Comfortable standing for long periods of time; can lift up to 20 pounds

Apply at: job@kinto-usa.com